Certificate Course in Dental Office Management

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COURSE CODE & TITLE	DOM 11 Dental Office Management
COURSE DURATION	30 hours
COURSE AVAILABILITY	Weekend/Evening*
MEDIUM OF INSTRUCTION	English
MAXIMUM INTAKE	20
PREREQUISITES (General)	Certificate of Completion of High School
AWARD	3 CE UNITS

COURSE DESCRIPTION
This course provides the basic skills necessary for employment in a Dental Office. In includes the preparation of the dental treatment area for patient care before patients are seen and for the next day.

COURSE OUTCOMES: At the end of this course the students should be able to

1. Pronounce, define and spell the key terms used in dental office.
2. Describe the six areas of the dental environment in a professional office
3. Identify dental records such as treatment charts, financial forms, x-rays and case histories

4. Identify dental forms such as insurance, pegboard prescription and recall
5. Identify and discuss the types of appointments needed for different types of dental procedures
6. Demonstrate proper telephone etiquette for scheduling an appointment, verifying an appointment and canceling an appointment
7. List the clinical equipment most commonly found in the dental treatment area
8. Discuss the basic function of the dental unit
   
   

WHO SHOULD ATTEND THE COURSE:
This continuing education course is design for the individual who lacks a formal background in life sciences but who has or plans a career in the dental healthcare field.

COURSE CONTENT

Office Environment	Reception Area
Administrative Area	Treatment Area
Clinical Equipment	Care of Dental Equipment
Central Sterilization	Dental Laboratory
Dentist's Private Office	Dental Staff Lounge
Morning and Evening Routines for dental assistants	Patient Education

COURSE METHODOLOGY: Lectures & Lab Course work Instructor led discussions Worksite learning VENUE OF STUDY Information & Learning Center, Gulf Medical University GMC Hospital, Ajman

ASSESSMENT: Pretest / Post-test

For academic advising and planning of their study schedule applicants are requested to contact: The Academic Coordinator, Office of the Assistant Director, Center for Continuing Education & Community Outreach, Gulf Medical University, Al Jurf, Ajman, UAE. Continuing Education Credits The course has been accredited for three continuing education (CE) units awarded by the University. Although these CE units cannot be transferred to satisfy credit requirements in any diploma or degree level courses in which the candidates may enroll at a future date, they could be counted in advancement of career by the relevant institutions

CONTACT DETAILS: PHONE: 06 743 1333 Ext: 384 FAX: 06-7431222 Email: cceco@gmu.ac.ae

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